Refund policy
Returns & Refunds Made Easy
You have 30 days from your original ship date to request a return.
To qualify for a return:
- Item must be unused, in original condition, with tags and packaging
(For bats, the plastic wrapper must still be on) - Include your order number so we know who the return is from
How to return:
- Email us at sales@cheapbats.com to start the return
- Pack the item securely, write order number on exterior of package
- Ship it to:
CheapBats.com ATTN: Returns
711 S. Beach Blvd
Anaheim, CA 92804
We recommend using a trackable, insured shipping method like UPS or FedEx.
Damaged or Wrong Item?
Please check your order when it arrives. If it’s damaged, defective, or not what you ordered, contact us right away at sales@cheapbats.com so we can fix it.
Items You Can’t Return
- Custom or personalized items
- Final sale items
- Used items
- Gift cards
- Hazardous materials (flammable liquids/gases, etc.)
Not sure if your item qualifies? Just ask us.
Exchanges
We don’t do direct exchanges. Instead:
- Return the item
- Buy the item you want separately
Refunds
Once we receive and inspect your return:
- Please allow up to 10 business transit days for us to process your return and provide any applicable refund back to your original payment method.
Please note: your bank or credit card company may take extra time to process it.
If it’s been more than 15 business transit days since your return has arrived back at our facility and you haven’t received your refund, contact us at sales@cheapbats.com.
Bat Warranty Info
If your bat breaks or has a defect, the maker of your bat will handle the return and replacement. Please see our Bat Warranty page to get started on your warranty replacement.